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Welcome to Skin Biology - Order Here!
STANDARD TURN AROUND TIME FOR ORDERS IS CURRENTLY: 10 business days
Welcome to our new ordering system! In our efforts to make ordering through Skin Biology a fast, easy, enjoyable and informative experience, we have revised our ordering system according to the following categories of skin concerns. Click on the category of interest and find how to order the products you need. You will then be directed to our secure ordering system for easy and safe online ordering. ***MOST PROBLEMS WITH ONLINE ORDERS ARE DUE TO A DIFFERENCE IN BILLING AND SHIPPING INFORMATION. PLEASE REMEMBER TO MAKE SURE YOUR BILLING ADDRESS MATCHES THE INFORMATION ON YOUR CREDIT CARD.
All questions regarding shipping policies and product information can be found on the accompanying links. If you have any questions, feel free to send us an email or contact us directly by phone.
More comfortable with our old ordering system? If you find it easier to order with the old order system list just click on our link to our old ordering system.
Skin Biology also has a new secure online cart from Bank of America. This new cart will simplify ordering from
Skin Biology and setting up a new account only takes a few minutes. We apologize
for any inconvience this may cause our returning customers but we hope in the
long run our new cart will save you time and enhance your ordering experience
with Skin Biology.
Please Note: Due to increased difficulties with customs, Skin Biology is no longer able to ship to Italy and Malaysia. We are not able to get orders into Italy - Please Click Here to Order at: SKIN BIOLOGY EUROPE. And currently the Malaysian government is not permitting our clients to receive orders; some clients have been threatened with imprisonment. We will keep our international clients posted of any changes.
(Scroll down to find the category of your concern. Products may appear under more than one category since many times products can be used for a number of concerns)
Shipping & Handling Rates - United States
Shipping & Handling Rates - International
Hyperlinks to Old Ordering System Below
Protect & Restore versions + An Exfoliating Cream of Your Choice!
CP Serum and Exfol Serum
Copper-Peptide Night Eyes
Copper-Peptide Nail Renewal
Protect & Restore Body Lotion
TriReduction and super
Cops for Scars and Sun Damage Lesions
Skin Moisturizers and Retinol
Gentle Clean Cleansing: Bar and Liquid
Suntanning Lotion
Hair Regrowth and Vitality - Folligen versions, Shampoo and Conditioner
BioHeal for Repair of At-Risk Skin
Calypso's Oil versions - Pheromones for Attraction and Bonding
Breasts, Nipples, & Decolletage
Small Sizes of Products
Bonus Packs with Orders
Try Our New Ordering System
| BND Cream Choose from Basic, Ylang Ylang Nutmeg & SB-74, Patchouli & SB-74, French Lavender & SB-74, Stealth (SB-74 Only), Jasmine & SB-74, or Asian Oud & SB-74. 4 oz. $39.95 |
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| BND
Cream Choose from Basic, Ylang Ylang Nutmeg & SB-74, Patchouli & SB-74, French Lavender & SB-74, Stealth (SB-74 Only), Jasmine & SB-74, or Asian Oud & SB-74. (.5 oz) $10.00 |
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Folligen Total Combo Trial Pack Test all Folligen products. Contains Folligen Spray 2 oz, Folligen Cream 1/4 oz, Folligen Lotion 1/4 oz, Emu Oil for Hair, Folligen Shampoo 2 oz and Folligen Conditioner 2 oz. $24.95 |
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| CP Serum
1 oz bottle - $22.95 |
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Skin P&R Pack Exfol Cream,
Emu Oil for Skin, and the P&R of Your Choice - 1/4 oz each.
To order, click on the P&R of Your Choice. $10.00
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Skin P&R Pack 2 P&R2, P&R3 and Your Choice of BioHeal, Emu Oil for Skin, or P&R7 - 1/4 oz each. $10.00 |
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BioHeal Pack BioHeal, P&R3 and Your Choice of BioHeal (a second BioHeal), Emu Oil for Skin, or P&R7 - 1/4 oz each. $10.00 |
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| Folligen Therapy Spray
2 oz spray bottle $12.00 |
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| Protect & Restore Body Lotion
2 oz bottle of Protect & Restore Body Lotion $12.00 Choose from Basic, Ylang Ylang Nutmeg & SB-74, Patchouli & SB-74, French Lavender & SB-74, Stealth (SB-74 Only), Jasmine & SB-74, or Asian Oud & SB-74. |
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| Folligen Therapy Shampoo/Conditioner
Combo
Bottles of Shampoo and Conditioner - 2 oz each - $10.00 |
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| Folligen Cream, Folligen Lotion,
Emu Oil for Hair
1/4 oz each - $10.00 |
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| Facial Regeneration Test Kit
A variety Skin Biology products for Facial Regeneration. Contains 1 oz. CP Serum, 5ml LacSal Serum, 1/4 oz. of each P&R2, P&R3, P&R7, Exfol Cream, and Emu Oil for Skin. - $32.95 |
1 FREE Sample for every $50 ordered: $50+ = 1 Sample / $100+ = 2 Samples / $150+ = 3 Samples
International Customers receive 1 Free sample for every $30 ordered: $30+ = 1 Sample / $60+ = 2 Samples / $90+ = 3 Samples
Click here to get your free samples.
World
Wide Shipping/Handling Charges
All products shipped within the United States are sent USPS Priority Mail. Canadian orders are sent FedEx Ground and all other international orders are sent Global Express. Shipping prices are based on price. An example of shipping prices can be seen below.
| Subtotal (USD) |
United States
|
Global Express Mail |
Less Than $50 |
$6.75
|
$22.00
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| $50.01 to $100 |
$7.75 |
$24.00
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| $100.01 to $150 |
$9.75 |
$27.00
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| $150.01 to $200 |
$10.75 |
$30.00 |
If you have trouble placing orders with Cybersource (Shop Skin Biology), download a new version of Mozilla Firefox or Microsoft Internet Explorer - Version 5.5 or later. Some earlier browser versions - and other browsers - do not work well with the Cybersource servers. You can also place your order by
(1) calling our Toll Free 1-800-405-1912 number - Best times are 10 am to 4 pm Pacific Time, Mon-Fri or
(2) by sending a FAX to 1-425-644-2057. Important: Please set your browser security to "Medium". A setting of "High" will not work with the secure credit card encryption system.
If you forget your password go to Checkout, enter your email address and your password will be mailed to you. If you need more help send us an email and we will be happy to assist you.
For you to place an order for Skin Biology's products, there are several options.
1. The best way to order is with our Secure Cybersource Electronic Shopping Cart below. This gives the most accurate order information to Skin Biology and the most mistake-free service. When using this system, all of your credit card information is only used within the Cybersource system. Authorization is by computer and no card information is transmitted to Skin Biology.
2. You can also call Skin Biology toll-free at 1-800-405-1912 to place an order direct with either Visa, Mastercard, American Express or Discover. The best telephone service is when you call 800-405-1912 between 10 am and 4 pm Pacific time from Monday through Friday. From outside the US or Canada dial 1-425-644-0160.
There is 24 hours - 7 days answering and order taking on the 800-405-1912 number, but nighttime and weekend operators can only take orders and cannot answer questions.
3. You can also FAX your order with either a credit card number and expiration date (Visa, Mastercard, American Express, or Discover) to (425) 644-2057.
4. Or you can mail your order with your check or money order (in USD), or credit card number with expiration date to:
Skin Biology, Inc.
4122 - Factoria Blvd. Suite #200
Bellevue, WA 98006
USA
For how-to easily create an order form to mail - click here.
5. Skin Biology never discloses, rents, or shares any customer information whatsoever. Packages are sent discretely with no visible reference to their contents except for legally required customs information on export shipments.
6. For questions, or larger orders or for resale information, please call (800) 405-1912 or send an E-mail to Contact Skin Biology
7. We answer all email - but please be careful to give us your correct email address. Incorrect email addresses are the reason that some mail is not answered. Normally we try to answer within 2 to 3 days. If your message is not answered, please re-send the email. Viruses can block messages and spam filters also block our replies at at times - for example, the word "pheromone" is often blocked.
8. Use this Currency Converter to calculate exchange rates.
7. In the USA, our standard mail is USPS Priority Mail with a Delivery Confirmation Receipt and should be received within 8 to 20 days. Clients using USPS Express Mail should receive their express mail orders within 6 to 8 days. Clients in the USA should contact Skin Biology if your package does not arrive within 21 days.
8. Ownership of the Product/Order passes to you upon delivery to the carrier (Post Office or Shipping Company) and risk of loss and damage passes to you upon delivery of your Product/Order to the carrier. We have no control over the shipper/carrier.
9. International Orders and Responsibility for Customs Charges. International orders (outside the USA) are sent Global Express Mail (as of May 21, 2004). This requires special wrapping and we must send someone to the post office to mail all each packages. We do not give refunds on returned packages when the cause was a refusal to pay the Customs fees.
Orders from countries where packages cannot be sent by Global Express Mail are handled on a case by case basis.
Check with your Post Office or Customs Office and also contact Skin Biology if your package does not arrive in six weeks. Most delays are from your local postal service or customs inspections.
Duties and taxes on International orders will be assessed by local officials and billed to you separately. Please contact your customs office for information on duties, taxes and restricted items. Should you decide to not accept the package for any reason, declining delivery from the carrier, or declining to pay customs fees, duties, or taxes, you are still the owner of the package. We do not process refunds for such returned items. Gift orders may also be assessed duty, depending on the country.
10. Return Policy
11. Shipping Charges
SKIN BIOLOGY, INC.
4122 Factoria Boulevard - Suite #200, Bellevue, WA 98006 USA
(800) 405-1912 FAX (425) 644-2057
121407cm
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